Frequently Asked Questions

What are your office hours?

Tuesday, Wednesday 9:00 – 5:00
Thursday 1:00 - 5:00
​Friday 9:00 - 4:00
Special consideration may be made if you need a time other than what is listed.

What is the best way to reach you?

​The quickest way to reach me is usually by email. You can call as well at (980)292-0852. If I’m with a client or unable to answer my phone, leave a message and I will get back to you as soon as I can.

What forms of payment do you accept?

Cash or Check (made out to Tonya Cruz) in the mail. Credit Cards are accepted on this website on my Coaching Packages page.

What if I need to change or cancel my appointment?

I would appreciate 24 hours’ notice. However, if that is not possible I give you 3 free late cancels.

How do I refer a friend or family member?

​Referral cards are available. You can put your name on the card and give it to your friend or family member. When they contact me to make an appointment for their initial session and mention your referral, they get a 15% discount on their first coaching package! When they bring the referral card to their session, a free session is added to your account as well!